Terms and Conditions
Terms and Conditions
lifepowr.co is a site operated by LIFEPOWR NV. We are a company registered in Belgium and our registered business address is Museumstraat 39, 2000 Antwerpen, Belgium.
“We”, “us” or “our” means LIFEPOWR NV, its employees, subcontractors and/or other companies which are appointed by LIFEPOWR to provide services in relation to the LIFEPOWR online shop.
“Goods” means physical products such as (but not limited to) Battery Packs, Electronic Hardware, Accessories, Cables and Manuals sold in the LIFEPOWR shop.
“Product” is any LIFEPOWR products consisting of Goods which may be purchased from the LIFEPOWR shop operated by LIFEPOWR.
The LIFEPOWR webshop is intended to be used by customers worldwide.
By ordering Products from the LIFEPOWR shop, you warrant that:
Using the LIFEPOWR shop:
The contract between us (the “Contract“) will be concluded with LIFEPOWR NV (Museumstraat 39, 2000 Antwerpen, Belgium).
All pricing represented on this site is consumer retail pricing in Euros or US dollars, depending on your location of purchase. Kindly observe carefully the currency of your quote.
Within the European Union, prices include any applicable sales tax. For international orders, no local taxes are included and payment of any additional duties and taxes are a sole responsibility of the buyer, depending on your location of purchase. If you feel you are exempt from such taxes, please fax or mail a copy of your exemption or resale certificate to the attention of the Customer Service manager at corporate headquarters. You agree to reimburse LIFEPOWR for any taxes, interest, and penalties assessed due to LIFEPOWR’s reliance upon any exemption claim made by you.
Although we endeavour to ensure the availability of the Products shown in the LIFEPOWR shop, we cannot guarantee that all of the Products will be in stock when you place your order. If we are unable to process or execute your order, we shall contact you:
If you reject our offer of an alternative Product or we are unable to fulfil the order we shall have no further liability to you unless we have already taken payment for the Product(s), in which case we shall refund payments already taken from you for the relevant Product(s).
Your order will be fulfilled without undue delay and by the delivery date set out in the Order Confirmation or, if no delivery date is specified, within 30 days of the date of the Order Confirmation. If it is not possible to deliver the Product within the delivery period indicated, we shall refund you the paid purchase price on request and if you, in turn, do not accept the Products.
Products sold in the LIFEPOWR shop are delivered to you by a logistics partner of our choice, this may be different for any location, service option or timing.
LIFEPOWR ships most orders globally within 2-3 working days. Orders billing to credit cards are shipped once credit card approval and address verification are made. Transit times are based on business days. LIFEPOWR will not accept liability for delays due to damages to our property or that of its providers, shortage of personnel, strike and limitations due to force majeure.
LIFEPOWR accepts PayPal and Credit Card payments by default, extra payment methods are available such as debit cards and certain regional payment services supported by our Payment partner Mollie.
Title to goods herein being purchased is retained by LIFEPOWR until goods are paid for in full by you and at that time title passes to you. The Goods will be at your risk from the day you (or anyone nominated by you) receive(s) the Goods.
Customers may cancel their order by sending an email to firstname.lastname@example.org. Orders cannot be cancelled after they have been shipped.
The return timeframe of payments for cancelled orders is 14 days.
3.7. Warranty & return of products
Within the European Union, the Product is covered by a 2-year warranty. International sales are covered by a standard 1-year warranty. For any questions on warranty, serviceable parts and product returns, kindly contact LIFEPOWR on email@example.com.
The Warranty period starts on the day of purchase. LIFEPOWR is responsible for the repair or replacement of the product in the case that issues are caused by manufacturing faults or component errors.
LIFEPOWR is not required to replace or repair any product if the defect has been caused by damage, misuse, modifications or alterations that were applied by any user after the date of purchase. The Customer may not request repairs or replacement of such defect Products with LIFEPOWR, yet LIFEPOWR may offer replacements or repairs for these items as a service.
Kindly contact LIFEPOWR before returning the product, many issues may be resolved this way. When contacting LIFEPOWR by telephone or email as specified above to report a product issue, please prepare visual content (photo and/or video) along with your description. With this information, LIFEPOWR can provide better and faster help and execute the necessary actions.
It is important to note that in case the Product is opened, a seal will break and any warranty will be void. If the unit is opened by a non-official service centre, any warranty will expire as well.
A return authorization (RA) must be issued from LIFEPOWR headquarters. Any return without a return authorization number on the outside of the shipping package will be refused. Faulty units require the inclusion of the original purchase receipt along with a note describing the problem. Credits for returns are issued only to the original purchaser and after receipt of the defect Product. LIFEPOWR is not responsible for returned packages lost by any delivery service.
Please note that the customer is responsible for returning goods under warranty, including possible shipping charges. LIFEPOWR and/or distributing partners will be responsible for the return of serviced or replaced products.
Excluding personal injury, LIFEPOWR’s liability with respect to any goods purchased by you hereunder will not exceed the price paid by you for such goods. In no event will LIFEPOWR be liable for any incidental or consequential damages, including without limitation lost profits, even if informed of their possibility.
You acknowledge that, in deciding to purchase a particular product, you are not relying upon any advice given to you by LIFEPOWR.
Neither party excludes or limits liability to the other party for (1) death or personal injury resulting from negligence, (2) fraud or (3) fraudulent misrepresentation or (4) any other liability that cannot be excluded by law.
Any purchases by you will be governed by Belgian Law, and you agree that any dispute arising out of the purchase of goods shall be brought in the country of Belgium and by purchasing any products hereunder you consent to the jurisdiction of such courts.
LIFEPOWR attempts to comply with the copyrights of the graphs, sound documents, video sequences and texts used in all publications, to use graphs, sound documents, video sequences and texts it has made itself or to use license-free graphs, sound documents, video sequences, and texts. All symbols and trademarks specified within the homepage or protected by third parties shall be governed to an unlimited extent by the provisions of the trademark law presently in force and the property rights of the registered owners. It is not permissible to conclude that trademarks are not protected by the rights of third parties just because they are specified. LIFEPOWR shall retain the copyright for objects created and published by LIFEPOWR. It is not allowed to copy or use said graphs, sound documents, video sequences and texts in other electronic or print publications without the explicit permission of LIFEPOWR.
If the homepage features the possibility of keying in personal or business data (such as email addresses, names, and address), the user explicitly gives these data voluntarily. It is also allowed to use and pay for all featured services without giving said data or giving anonymous data or a pseudonym, assuming this is technically possible and reasonable. We will not provide any information to third parties such as the postal address, phone numbers, fax numbers and email. In general, you can visit us on the internet without telling us who you are or giving us personal information. There are times when we may need information from you, for instance: to process an order or to correspond. We may supplement this information to complete a transaction or to provide a better service. The data given to LIFEPOWR by the user may then be used by LIFEPOWR in any way useful to our marketing approaches or for any commercial purposes that result in better service towards this user. The User can – at any time and for any reason- unsubscribe his data, after which it will no longer be used by LIFEPOWR, however this data will still be stored in our databases, unless explicitly requested.
The language of the contract shall be in English.